Introduction

Welcome to emissionless.io ("we," "us," "our"). We are committed to protecting the privacy and security of your personal and business data. This Privacy Policy explains how we collect, use, and protect your information when you use our AI-based agentic platform and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information to provide, maintain, and improve our Service.

a. Personal Information:

When you create an account, we collect personal information you provide, such as your:

• Name

• Email address

• Company name

• Job title

• Billing information

b. Customer Emissions Data:

Our Service is designed to process your company's raw data to provide you with valuable insights. The raw information you upload, input, or connect to our platform for processing ("Customer Data") may include, but is not limited to:

• Utility bills

• Fleet and travel logs

• Supplier invoices

• Operational data

• Any other data related to your business activities and emissions sources

We want to be clear: The raw data you submit is processed ephemerally and is never saved on our servers. We only retain the rich, structured data that our platform generates from this process, as you are the owner of this final output.

c. Usage and Technical Data:

We automatically collect certain information about how you access and use the Service. This may include:

• Your computer's IP address

• Browser type and version

• Pages of our Service that you visit

• Time and date of your visit

• Time spent on those pages

• Unique device identifiers and other diagnostic data

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain the Service: To operate our AI-based agentic platform, process your raw data, and generate the structured output as a service.

• To Improve Our Service: We analyze usage patterns and feedback to enhance the functionality and performance of our platform. We want to be explicit that your Customer Data is not used for training or improving our AI models. Our models are pre-trained and are not influenced by your proprietary data.

• For Communication: To send you service-related notifications, updates, security alerts, and support messages.

• For Security: To monitor and protect the security of our platform and our users.

• For Billing: To process payments and manage your subscription.

How We Share Your Information

We do not sell your personal or Customer Data to third parties. We may share your information only in the following circumstances:

• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

• With Service Providers: We may employ third-party companies and individuals to facilitate our Service, such as cloud hosting providers ([e.g., AWS, Google Cloud]), payment processors, and analytics providers. These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Business Transfers: If emissionless.io is involved in a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

Data Security

The security of your data is paramount to us. We use commercially acceptable physical, electronic, and procedural safeguards to protect your personal and Customer Data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use the best possible means to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information (e.g., name, email) and the structured output data you generate only for as long as is necessary for the purposes set out in this Privacy Policy. As stated above, we do not save or store your original raw data. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access, update, or delete the information we have on you.

• The right to rectification of inaccurate or incomplete information.

• The right to object to our processing of your personal information.

• The right to withdraw your consent at any time.

To exercise these rights, please contact us at the address provided in the "Contact Us" section below.

Children's Privacy

Our Service is not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date." We advise you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@emissionless.io